As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industry KEY DUTIES * Provide a single point of contact to internal colleagues reporting IT-related incidents. * Diagnose and resolve technical issues at the first level to minimise downtime for colleagues * Obtain…