Junior Desk Side Support Engineer

Salary: £26,000 - 26,000 per year Requirements: Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Responsibilities: Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimize downtime for colleagues. Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to tro…